How can I get support for the members area?
No problem! Just use the form to send a message to our team.
Our support is live Monday - Friday 9am to 5pm UK time. Requests sent on a Friday or over the weekend might not be actioned until Monday.
Finally, you can always reach out to Mike at firstname.lastname@example.org. Mike only checks his emails once a day though.
Is there a private Facebook group?
I can't get access to something I've paid for
Oh no! We know how frustrating that can be. First, check that you've done the below.
- Some browser extensions can make membership sites act funny.
- Have you tried logging in incognito mode or in another browser?
- Have you tried clearing your cache?
If you've tried all three of these, use the form below to request access and we'll get you up and running.
When are the live coaching calls?
Coaching calls are every Thursday at 2pm UK.
Reminder emails are sent Monday at 2pm UK and Thursday 30 minutes before the call.
You can see the coaching call timetable here.
If you'd like to join the coaching calls, you can sign up here.
I want to cancel my coaching
You can manage your subscriptions via your profile here.
I have a different question
No problem! Go ahead and use the form below and we'll get back to you as soon as we can!
How do I update my credit card details?
You should be able to update card details and payment information from this page.
How do I access my invoices for tax purposes?
Receipts are sent each month via Stripe. You can also access invoices here.
Current support status
Support is closed
But we'll be open soon!